Berkeley Auto Repair

Four years later on, I'm still going to Oceanworks Berkeley. Chris and the guys are my heroes. The one time something went wrong with a repair - they fixed a wiring problem that had caused the brake lights to malfunction, and the problem reappeared five months later - they squeezed me in at the last minute, fixed the problem and secured the wiring so it wouldn't happen again, and didn't charge me a dime. Oceanworks has repaired my truck many a time, and they've always charged me a fair price and stood by their work. That's why I'm still a loyal customer. I have recommended them to friends and neighbors on numerous occasions, and every single one has thanked me for the recommendation. I have a big ugly peeling Chevy truck that I totally love. A few weeks ago, the battery light came on, and as I pulled into a parking space in front of my house, the dashboard lights started to dim: a charging system problem. I called Oceanworks Berkeley after reading the positive reviews here. Chris was friendly and helpful. I arranged to have the truck towed to the shop, where they looked at the truck and diagnosed a bad alternator. They called me right away and gave me a very fair estimate and said they could fix it the same day. On the phone, I asked about the driver side door, which didn't close properly. Chris called me back after looking at it and said that a proper repair would be about $600, since they'd have to take the door off, etc. etc. I decided not to do it, but asked for an oil change. When all the work was done, Chris called and reminded me of their closing time. Unfortunately, AC Transit was having a bad day. When it was 25 minutes to closing and I hadn't shown, Chris called again and reached me while I was sitting at the bus stop in downtown Berkeley. I wasn't going to make it. So Chris offered to run my credit card over the phone and park the truck with the keys hidden so I could pick it up once the bus came. I was able to get there eventually. The truck was parked neatly in front of the shop with the invoice tucked inside. I got the keys, and when I got in to drive home, I found that a "temporary" repair had been made to the door to make it close a little better. So despite the fact that I never met Chris or his team in person, I was very pleased with the service and will happily take my beloved old dirty truck there again.

I've been going on and off to Oceanworks 2 for several years (on the off times I go to Diablo Subaru in Walnut Creek mostly for oil changes etc.). I own a Forester, 2000. Chris is extremely pleasant to deal with, their work is outstanding and they quoted me a price which ended up cheaper. They are honest and have saved me lots of money over the years. I highly recommend them.

I have been taking my cars to Oceanworks since 1996 and love them. The last time I shopped for a car, I wouldn't even consider ones that I couldn't take to Oceanworks. The first time I had them work on my car the charge was less than what their quote was because it needed less work than anticipated. Over the years they have seen me through bouts of unemployment and given me the options of the cheap way or the suggested way to take care of things with info on the risks involved. Whenever I have needed something in regards to my car that they don't handle, they have recommendations for independent shops that are trustworthy. Angus and Natalie man the front desk and provide fabulous customer service. I intend to continue to have Oceanworks as my mechanic until I no longer have cars or I move far enough away that I can't get to them any more.

I think yelps practices are suspect at best, which is why I only post the good reviews. Oceanworks 2 is a fantastic shop, and they are very efficient. honest and straight-forward, Chris took good care of my car. They came in under the estimate in $, and time. car: Y2K Forester I will for sure be going to them for any future mechanic needs, if you have a Subaru, I highly recommend this shop. As well there were other makes of vehicle in their shop. So they service other vehicles, but you should really get a Subaru.

Fantastic customer service and knowledgeable staff! I came in the door and Chris knew me by name, even though he had never seen me before and we had only talked briefly on the phone the day before. He spent 20 minutes testing my car, and driving around with me to see how I drove it. I have been having problems with my clutch, and Chris gave me some pointers and options. He did not try to sell me a new clutch because he said it did not have to be replaced at this time. I was not charged anything, and I now feel more comfortable armed with some new driving tips and potential replacement options going forward. A refreshing and beneficial experience!

We have been taking our car here for around 10 years. We totally trust them and they always provide us with the best service. I had tried several auto shops before finding them and I will never go elsewhere. Honest, efficient, cost conscious, speedy, polite and fun to deal with. The Best!

Bought a used car from Chris that he'd done extensive work on. My regular mechanic confirmed the good quality of the work. Chris was great to deal with, clear communication and excellent customer service. I'd feel good about bringing a car to him for service.

You get what you pay for. The manager is an honest man(which is about as awesome as you can hope for from a mechanic, if you consider it) I have been taking my cars there for a couple years now and I am impressed with how this garage is run and how no-nonsense the manager is about what you need for you car. I have come to expect honest evaluation of the problem, or potential problems. I've known a very short list of mechanics honest enough to tell you "no, you don't need to do that, and this is why". The service is top notch, its not cheap but you definitely get your money's worth.

Had what I thought was a small problem, but turned out to be worse. The people here were very helpful and direct told me exactly what was wrong. Great work. Thank you for your time.

Helped us get back on the road again, when we were on a serious road-trip. They took our van in immediately, inspected it, and actually recommended another local service area, since they didn't have the tires we needed. Great help. Thanks, and would do business here again.