It was my first time calling on Oceanworks to work on a new (used) vehicle I recently purchased. They were extremely friendly, professional, and went above and beyond the/my expectations! I'm from small towns-ville, and they actually gave me hope that truly helpful and concerned auto shops still exist.. especially in a place like the Bay Area, where the cost of living is so high you can expect people to pay whatever they need to to have work done, no problem. But, for me, someone who lives paycheck to paycheck, it's amazing I found a shop that appears to help you out no matter what. I am grateful for the effort and the thought that went in to my situation. Thank you!